FAQs

USAPharmaStore.com is a trusted online pharmacy offering a wide range of generic and brand-name medicines. Managed by experienced doctors and pharmacists, we ensure easy ordering, fast processing, and timely delivery. Our mission is to make quality medicines accessible worldwide at the most affordable prices without compromising quality. Our medicines are sourced from reputed pharmaceutical companies, including:

Sun Pharma
Cipla
Abbott Healthcare
Cadila Healthcare
Torrent Pharma
Ajanta Pharma
Pfizer
GSK, and more.

Most products require a valid prescription and are approved by the World Health Organization (WHO).

Frequent Asked Questions:

Is USAPharmaStore.com a licensed pharmacy? Yes, we are a licensed pharmacy providing authentic medicines at affordable prices.

Do I need a prescription to order? Yes, a prescription is required for prescription medicines. You can upload it while placing an order or email it to support@usapharmastore.com.

How much can I save on my order? You can save 30% to 50% on your purchases. Contact us for better deals at support@usapharmastore.com.

Is my personal information kept confidential? Absolutely. We use advanced encryption technology to protect your data and ensure it is only accessible to authorized personnel.

What products are available on USAPharmaStore.com? We offer medicines for various conditions, including asthma, cancer, diabetes, infertility, HIV, eye care, men’s health, blood pressure, and skincare.

How can I become an affiliate partner? Contact our business development team at support@usapharmastore.com for more details.

About Generic Drugs

What are generic drugs? Generic drugs have the same active ingredients, uses, and effects as brand-name medicines but may differ in color or shape.

Are generics safe? Yes, they adhere to the same quality standards as brand-name drugs.

Why are generics cheaper? Generic manufacturers save costs by not investing heavily in marketing and advertising.

Are generic versions available for all medicines? Generic versions are produced once the patent of a brand-name drug expires. Around 50% of brand-name drugs have generic alternatives.

Order-Related Questions

What should I do if I receive an incomplete or damaged order? We will either refund your amount or send a replacement. Contact us immediately at support@usapharmastore.com.

How long does delivery take? Standard delivery takes 10 to 12 business days.

Can I place a bulk order? Yes, but only for personal use.

How can I prioritize my order? Email us at support@usapharmastore.com for urgent orders.

Can I order more than a 3-month supply? This depends on country regulations and your doctor’s prescription. Extra shipping fees may apply for large orders.

Can I request specific expiration dates? We provide medicines with at least a 6-month shelf life. For longer expiration dates, contact us at support@usapharmastore.com.

Why are prices lower on USAPharmaStore.com? We source medicines in bulk directly from manufacturers, reducing costs.

Why do generic pills look different from brand-name ones? Trademark laws prevent generics from being identical in appearance, though their composition and effects remain the same.

What if my medication is not listed? Contact us at support@usapharmastore.com for availability.

How do I cancel an order? Send a cancellation request within 24 hours to support@usapharmastore.com. A small cancellation fee may apply.

Can my order be shipped discreetly? Yes, all parcels are securely bubble-wrapped and packaged in plain cardboard boxes.

Can I get a copy of my receipt? Log into your account and go to “My Orders” for receipts.

Account-Related Questions

Do I need to register to order? No, you can order as a guest or a registered user.

How do I update my shipping address? Log into your account and visit the "Account Information" page. For changes after placing an order, contact us immediately at support@usapharmastore.com.

How do I change my password? Log into your account and go to the "Change Password" page. Use a strong password with symbols, numbers, and upper/lowercase letters.

How do I reorder previous purchases? Visit the “My Past Orders” page and click the “Reorder” button.

Shipping-Related Questions

Why hasn’t my order been dispatched? Unprocessed payment is a common reason. Contact us at support@usapharmastore.com for details.

Can I change the shipping address after placing an order? Only if the order hasn't been processed. Once shipped, changes aren't possible.

How do I track my order? Log into your account or contact us at support@usapharmastore.com. You can also call us at 1-888-866-7566.

How will my order be delivered? We deliver via EMS or courier, depending on your location.

Why can’t I track my shipped order? Tracking is available 7 to 10 days after shipment, once customs clearance is complete.

How is my order packaged? Orders are hygienically packed through a machine process to avoid human contact.

Why did I receive only part of my order? Large orders are often split into multiple parcels. Contact us at support@usapharmastore.com for details.

What if I receive the wrong dosage? We apologize for the mistake. Contact us immediately, and we'll send the correct product.

Can I return an order? Returns are accepted only if you receive the wrong or damaged product. In such cases, we will reship your order promptly.

Payment-Related Questions

How can I pay for my order? We accept debit cards, e-checks, and direct bank transfers.

How long does a refund take? Refunds usually reflect within 7 business days but can take up to 30 days depending on processing times. If you don't receive a refund within this period, contact us at support@usapharmastore.com.

For any other questions, feel free to reach out to us at support@usapharmastore.com or call at below numbers:

(559) 340- 4418

(303) 800-4219

(800) 982-1278

(661) 465-4192